![]() It's important to remember to remove your Samsung account before returning your device as we can't process any returns that are still locked to a Samsung account. ![]() This will remove your Samsung account from your device remotely. ![]() Tap the Settings app in your list of apps. Click the rubbish bin icon and accept the disclaimer 1.Open the Settings app on your Galaxy phone or tablet Android 7 Settings App. Doing so may lock you out of your phone for an additional 72. Click Registered Devices and select your deviceĦ. Note: Do not change your Google account password for 72 hours before or after your factory reset. Sign into your account using your Samsung account credentialsĥ. If you wish to remove your Samsung account remotely from the device you wish to return using either a PC or laptop, please follow the instructions below:Ģ. Your Samsung account will now be removed from your device. Tap More in the top right hand corner and select Remove Account Removing your Samsung account is easy, and can be done either directly from your device or by logging into Samsung's website.īelow are some instructions on how to remove your Samsung account directly from the device you wish to return:Ħ. If you'd like to return a Samsung device under our 12 month warranty or because you've changed your mind, you'll need to remove your Samsung account before sending it back. How can I remove my Samsung account from my device?
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